Workplace Investigation, Employee Disciplne, HR Outsourcing

Emotional Intelligence – What You Need To Know

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coeur_cerveau

Emotional intelligence (EQ) is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills:

1. Emotional awareness, including the ability to identify your own emotions and those of others.
2. The ability to harness emotions and apply them to tasks like thinking and problem solving.
3. The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.

Below you’ll find a useful infographic from our guest blogger David Keane, Director of Davitt Corporate Partners Ltd., Ireland’s leading organisational psychology consultancy.

infographic

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